Phoned the DWP to see what is going on with the claim. On the 10th they made their decision as unsuccessful and posted it out a few days later with all the reasons for it being unsuccessful. On the 13th we made our appeal and requested a copy of the letter from the gp they based their decision on.
Today they tell me that they requested the copy and on the 18th the file store got the request and should be sending out a copy to us which we should get sometime this week. We got three letters through the post today, one telling me that I had made an appeal on Emma's behalf and that they had written to Emma telling her I had made the appeal for her and that she needed to fill out a form to 'approve' the appeal. The next letter was to Emma telling her that I had appealed on her behalf and she would soon be getting a letter allowing her to either appeal herself, authorise me to appeal on her behalf or state that she did not wish to appeal. The third letter was her form to fill out.
As far as I can tell the appeal won't even start until they have this bit of paper saying Emma wants to appeal despite us telling them over the phone we wanted to appeal and the reasons for it. The friendliness of the DWP becomes apparent at the bottom of the letter "to help us meet this target we need you to complete and return any documents we have sent you and only contact us if you have not got a decision after 11 weeks". So they want us to leave them alone for 3 months and hope we forget about the appeal?
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